Overwhelmed with her newfound knowledge, Melissa sat out on a personal mission to find a solution to various skin problems that plagued Malaysians, particularly acne and sensitised skin.
“I wanted to customize treatments for local customer’s lifestyle and I’m proud to say that I was able to solve, or at least control major acne problems of my clients.” – Melissa
Melissa was always working on her acne extraction technique. Over many years of treating difficult skin problems, her mastery over the art of extraction manifested itself through her persistence to never give up.
“My goal is to educate people on how to get the right type of skincare and the right type of treatment suitable for their skin” – Melissa
In 2000, Melissa started one of the first advanced beauty therapy post-education program in Malaysia with an affiliation to the International Dermal Institute of US. Her goal: to raise the standards of beauty therapists in the country.
By 2002, Melissa expanded her business into 20 operating salons in Klang Valley and was featured on New Straits Times as “Self-Made Chen.”